酒店常规服务是指酒店为客人提供的基本服务和设施，以确保客人在住宿期间的舒适和便利。这些服务通常包括住宿、餐饮、清洁、安全、交通和娱乐等方面。酒店通过提供这些服务来满足客人的基本需求，并努力提升客人的住宿体验。
1.Accommodation - 住宿
2.Dining - 餐饮
3.Room Service - 房间服务
4.Laundry - 洗衣
5.Concierge - 礼宾服务
6.Security - 安全
7.Transportation - 交通
8.Fitness Center - 健身中心
9.Spa - 水疗
10.Business Center - 商务中心
Dear Guests,
Welcome to our hotel, where we strive to provide you with a comfortable and memorable stay. Our standard hotel services are designed to cater to your every need and ensure that your experience with us is as pleasant as possible.
Accommodation: We offer a range of well-appointed rooms, each equipped with modern amenities to make your stay as cozy as possible. Whether you're traveling for business or leisure, our rooms are designed to provide a restful environment.
Dining: Our hotel boasts a variety of dining options, from gourmet restaurants to casual cafes. Our chefs prepare delicious meals using fresh ingredients, catering to different tastes and dietary requirements.
Room Service: Should you prefer to dine in the comfort of your room, our room service is available around the clock. Our staff is dedicated to delivering your meals promptly and with care.
Laundry: We understand the importance of fresh clothing during your travels. Our laundry service ensures that your garments are cleaned and returned to you promptly.
Concierge: Our concierge team is at your service to assist with any special requests or arrangements you may have, from booking tickets to recommending local attractions.
Security: Your safety is our priority. Our hotel is equipped with state-of-the-art security systems and staff to ensure a secure environment for all guests.
Transportation: We offer transportation services to help you get around the city with ease. Whether you need airport transfers or local sightseeing, we have you covered.
Fitness Center: For those who wish to maintain their fitness routine, our fitness center is equipped with the latest exercise equipment and is open 24/7.
Spa: Indulge in relaxation at our spa, where you can enjoy a range of treatments designed to rejuvenate your body and mind.
Business Center: For our business travelers, our business center provides all the necessary facilities to stay connected and productive.
We hope that our standard hotel services will enhance your stay and make it a truly enjoyable experience. Should you require any assistance or have any special requests, please do not hesitate to contact our staff.
Warm regards,
[Your Hotel Name]
[Date]
亲爱的客人，
欢迎光临我们酒店，在这里我们致力于为您提供舒适和难忘的住宿体验。我们的常规酒店服务旨在满足您的每一个需求，并确保您与我们在一起的时光尽可能愉快。
住宿：我们提供一系列配备现代化设施的房间，确保您的住宿尽可能舒适。无论您是商务还是休闲旅行，我们的房间设计都旨在提供一个宁静的环境。
餐饮：我们的酒店拥有多种餐饮选择，从美食餐厅到休闲咖啡馆应有尽有。我们的厨师使用新鲜食材准备美味佳肴，满足不同口味和饮食需求。
房间服务：如果您更喜欢在房间内用餐，我们的房间服务全天候为您服务。我们的员工致力于及时且细心地为您送上餐点。
洗衣：我们理解旅行中穿着干净衣物的重要性。我们的洗衣服务确保您的衣物得到及时清洁并返还给您。
礼宾服务：我们的礼宾团队随时准备帮助您处理任何特殊请求或安排，从预订票务到推荐当地景点。
安全：您的安全是我们的首要任务。我们的酒店配备最先进的安全系统和员工，确保所有客人的安全环境。
交通：我们提供交通服务，帮助您轻松地在城市中穿梭。无论您需要机场接送还是本地观光，我们都能满足您的需求。
健身中心：对于希望保持健身习惯的客人，我们的健身中心配备了最新的运动设备，并且24小时开放。
水疗：在我们的水疗中心享受放松，您可以在那里享受一系列旨在恢复身心活力的护理服务。
商务中心：对于商务旅行者，我们的商务中心提供所有必要的设施，让您保持联系和高效工作。
我们希望我们的常规酒店服务能提升您的住宿体验，并使其成为一次真正愉快的体验。如果您需要任何帮助或有特殊请求，请随时联系我们的员工。
温馨问候，
[您的酒店名称]
[日期]
❶ 我要预订叫醒服务，谢谢。I'd like a wake-up call, please.
同类表达 I need a morning call at six tomorrow morning. 请在明天早上六点叫我起床。
❷ 我们有电脑叫醒服务。We have a computer wake-up service.
同类表达 Please dial 2 first and then the wake-up time. 请先拨2，然后拨叫醒时间。
❸ 您可以派人到307房间来取一下我的送洗衣服吗？Would you please send someone to room 307 to pick up some laundry for me?
同类表达 Do you have a laundry service? 你们有衣物送洗的服务吗？
Could you come to pick up my laundry? 你们能来取一下我的送洗衣物吗？
❹ 我有一些衬衫要洗。I have some shirts to be washed.
同类表达 Where can we have our laundry done? 衣服送到哪里洗啊？
Just put the items you want to be washed in the laundry bag and the housekeeper will pick it up from your room. 把要洗的衣服放到洗衣袋里，客房人员会去您房间里取。
❺ 洗衣服务如何收费？How much does your laundry service cost?
同类表达 What are your rates of laundry service?
What's the charge for your laundry service?
❻ 请您填一下这张洗衣单，好吗？Could you fill out the laundry form, please?
同类表达 The laundry form is in the drawer of the table. 洗衣单放在桌子的抽屉里。
❼ 我想这件毛衣要放在冷水中用手洗，否则它会缩水的。I'd like this sweater to be washed by hand in cold water, or it might shrink.
❽ 需要洗衣时，请拨101，那是客房部。For laundry service, please dial 101 and you will get the housekeeping.
❾ 快洗服务要额外收30％的费用。There is an extra charge of 30％ for quick service.
同类表达 If you are in a hurry, we have a two-hour quick service. 如果您很急，我们有两小时加急服务。
❿ 什么时候可以送回我的衣服？When can I get the laundry back?
同类表达 I'd like to know about your laundry service hours. 我想了解你们的洗衣服务时间。
对话 A: When can I get the laundry back? 什么时候可以送回我的衣服？
B: Tomorrow morning. 明天早上。