旅游可以让人接触到新的文化、传统、风景和人际关系,从而拓展视野,开阔思路。还可以打破日常工作和生活的枯燥,给人带来放松和愉悦的感受,缓解压力。同时,旅游过程中,我们可以学习历史、地理、自然科学等方面的知识,提高自己的综合素质。
投诉旅游景点服务质量
Directions: For this part, you are allowed 30 minutes to write a short essay on the following situation. You should write at least 150 words but no more than 200 words.
Suppose you have spent a three-day holiday at a scenic spot, where the hotel service was not good, and the arrangement was not satisfying, and you would like to write a complaint letter to the management office to express your dissatisfaction and expectation.
审题立意
1. 导语解读:要求考生根据提示的语言场景写一封投诉信,投诉你入住的某一宾馆服务不好,同时也写出你的期望。
2. 文章立意:投诉信要注重语气,要把问题说清楚,但不要把问题说得过于尖锐使矛盾激化而得不到很好的解决。因此,写投诉信时要注意:一是将问题细节说清楚,二是表明期望问题以何种方式得以解决,如改善质量、赔偿等。
写作思路
1. 第一段简要说明入住的地点、时间和写投诉信的目的。
2. 第二段投诉空调和噪音两方面的问题。
3. 第三段诚恳地提出期望。
参考范文
Dear manager, 1
I feel sorry to trouble you but I am afraid I have to make a complaint about your hotel service. I spent a three-day holiday in your city and had a very dissatisfying stay in room 2198 of your hotel from the 1st to the 3rd of October. 2
For one thing, the air-conditioner doesn't work. During the deep night, I felt very cold. Next day I told the staff about the air-conditioner but she said it was not cold enough to use it. 3 For another, the noise was extremely loud at night and I asked to change my room but I was told that there was not a vacant room in the hotel. Therefore, I had a terrible stay at your hotel. 3
I expect better service of your hotel. I strongly demand that you implement strict management and improve the service. Otherwise, you'll see fewer and fewer customers in your hotel. 4 If you could take the matter into consideration and solve it at your earliest convenience, I shall appreciate it very much. 5
Yours sincerely, 6
Michael 7
尊敬的经理:
很抱歉打扰你,不过我恐怕不得不投诉你们酒店的服务。我在贵市度假三天,从十月一日到三日住宿在你们宾馆2198房间,这三天令我十分不满。
首先,你们的空调是坏的。在深夜,我觉得十分寒冷。第二天我告诉工作人员关于空调的事,但是她说还没冷到用空调的地步。其次,晚上噪音很大,我要求更换房间但是被告知已经没有空房。因此,我在你们宾馆住得很糟糕。
我希望你们能提供更好的服务。我强烈要求你们严格加强管理并且提升服务。否则,你们会看到越来越少的顾客光顾你们的宾馆。如果你能及时考虑此事并且第一时间加以解决,我将对此深表感激。
此致
迈克
范文点评
1. 注意书信格式,首先是称呼语。
2. 自然过渡,引出投诉的问题,紧扣作文话题。
3. 投诉两个方面的问题,清楚简洁。
4. 明确指出要解决的问题。
5. 提出期望,以使问题得到解决。
6. 注意书信格式,写上客套语。
7. 注意书信格式,最后署名。
要点用法
complaint n. 投诉;抱怨
dissatisfying adj. 不满意的
vacant adj. 未使用的;空的
implement v. 实行
take sth. into consideration 把某事考虑在内
句法点评
1. I strongly demand that you implement strict management and improve the service.
此句用了投诉信中常用的句式I strongly demand that,表示强烈要求某事得以解决。
2. If you could take the matter into consideration and solve it at your earliest convenience, I shall appreciate it very much.
此句是寄希望于问题得到解决的客套话语,语气委婉,同时又表达了感激之意。
近年来,旅游业越发热门,然而,随之也产生一系列弊端,如旅游诚信问题。黑车,黑社,黑导,宰客等现象屡见不鲜,甚至前段时间还爆出游客因为拒绝购物而遭群殴身亡的悲剧,旅游诚信问题又一次被提上桌面。
作文题目:
题目要求:
Dishonesty in Tourism
1. 近年来旅游行业中不诚信现象比较普遍
2. 出现这一现象的原因
3. 我对这一现象的看法和建议
参考范文:
Dishonesty in Tourism
Since 1980s, the economy of China has developed greatly. With more money intheir pockets, people are spending more money on travelling, which has broughtprosperity to tourism. Nevertheless, many travel agencies or agents are reportedto cheat their customers and make money in a dishonest way.
The reason for dishonesty in tourism is various. First and for most, moneyis the spur. Some travel agencies use all means to cheat their customers inorder to get more money. Secondly, to survive in the fierce competition, travelagencies have to make enough profits. To realize profit maximization, theycheat. Last but not least, their victims seem to have little sense of defendingtheir rights.
To regulate travel agencies and protect the rights of tourists, thegovernment has issued various laws. However, I think tourists can take thefollowing tips to avoid travel scams. First, choose a trustworthy travel agencyfor your trip. Secondly, use your common sense and keep alert while travelling.Finally, defend yourself if your rights are violated.
Nowadays,the unprecedented surge of Chinese tourists gives rise to high visibility for them,and the misbehaviors and bad manners of them abroad are even making headlines around the world.Spitting,cutting in lines,arguing,scribbling on historical buildings,and even fighting after minor accidents have all been attributed to Chinese tourists,causing much embarrassment and soul-searching in China.
In general,there are several reasons for the prevalence of this phenomenon.On the one hand,some people want to express their strong feelings,and some people release their stress.On the other hand,there are still others who just have a poor sense of public morality.All these may lead to their uncivilized behavior in public places,which greatly damages the environment of the tourist sites.
To deal with such wide-spread image damage of the country.We should arouse people's social conscience to stop staining the tourist sites.The improving of manners and behaviors of the people is a constant work,and it should begin from the very beginning of school.
Does Travel Broaden The Mind?
One often hears it said that travel broadens the mind: if you stay in your own country the whole time , your ideas remain narrow; whereas if you travel abroad you see new customs, eat new foods, do new things, and come back home with a broader mind.
But does this always — or even usually — happen? An acquaintance of mine who lives in England and had never been outside it until last summer, decided to go over to France for a trip. When he returned, I asked him how he liked it.“Terrible, ”was his answer.“ I couldn’t get a nice cup of tea anywhere .Thank goodness I’m back. ”I asked him whether he hadn’t had any good food while he was there .“Oh, the dinners were all right, ”he said.“I found a little place where they made quite good fish and chips. Not as good as ours, mind you, but they were passable. But the breakfasts were terrible: no bacon or kippers. I had fried eggs and chips, but it was quite a business getting them to make them. They expected me to eat rolls. And when I asked for marmalade , they brought strawberry jam. And do you know, they insisted that it was marmalade? The trouble is they don’t know English. ”
I thought it useless to explain that we borrowed the word‘marmalade ’from French, and that it means, in that language, any kind of jam. So I said,“But didn’t you eat any of the famous French food?”“What? Me?”he said.“Of course not! Give me good old English food every time! None of these fancy bits for me! ”Obviously travel had not broadened his mind.
This does not, of course, happen only to Englishmen in France: all nationalities, in all foreign countries, can be found judging what they see, hear, taste and smell according to their own habits and customs. People who are better educated and who have read a lot about foreign countries tend to be more adaptable and tolerant, but this is because their minds have already been broadened before they start travelling. In fact, it is easier to be broad-minded about foreign habits and customs, if one’s acquaintance with these things is limited to books and films. The American smiles tolerantly over the absence of central heating in most English homes when he is himself comfortably seated in his armchair in his centrally heated house in Chicago; the English man reads about the sanitary arrangements in a certain tropical country, and the inhabitants of the latter read about London fogs, and each side manages to be detached and broad-minded. But actual physical contact with things one is unaccustomed to is much more difficult to bear philosophically.
Perhaps the ideal would be if travel could succeed in making people tolerant of the habits and customs of others without abandoning their own. The criterion for judging a foreigner could be: Does he try to be polite and considerate to others? Instead of: Is he like me?
People traveling long distances frequently have to decide whether they would prefer to go by land. sea, orair. Hardly can anyone positively enjoy sitting in a train for mort than a few hours. Train compartments soon get cramped and stuffy. Reading is only a partial solution. for the monotonous rhythm of the wheels clicking on the rails soon lulls you to sleep. During the day, sleep comes in snatches. At night when you really wish to go to sleep you rarely manage to do so. Inevitably you arrive at your destination almost exhausted. Long car journey are even less pleasant. for it is quite impossible even to read. On motorways you can. at least, travel fairly safely at high speeds, but more often than not, the greater pan of the journey is spent on narrow. bumpy roads which are crowded wich traffic. By comparison, trips by sea offer a great variety of civilized comforts. You can stretch your legs on the spacious decks, play games, swim, meet interesting people and enjoy good food-always assuming, of course, that the sea is calm. If it is not and you are likely to get seasick; no form of transport could be worse. Even if you travel in ideal weather, sea journeys take a long time. Relatively few people are prepared to sacrifice up to a third of their holidays for the pleasure of traveling on a ship.
Airplanes have the reputation of being dangerous and expensive. But nothing can match them for speed and comfort. Traveling at a height of 30,000 feet. far above the clouds, and at over 500 miles an hour is an exhilarating experience. For a few hours, you settle back in a deep armchair to enjoy the flight. The real escapist can watch a free film show and sip champagne on some services. But even when such refinements are not available, there is plenty to keep you occupied. An airplane offers you an unusual and breathtaking view of the world. You soar effortlessly over high mountains and deep valleys. You really see the shape of the land. If the landscape is hidden from the view. you can enjoy the extraordinary sight of unbroken cloudplains that stretch om for miles before you, while the sun shines brilliantly in a clear sky. The journey is so smooth that there is nothing to prevent you from reading or sleeping. However you decide to spend your time, one thing is certain: you will arrive at your destination fresh and uncrumpled.
1.China is a large country with various geographical terrains.
中国国土面积很大,地形各异。
2.There are five sacred mountains in China.
中国大山有五岳。
3.Emperors used to pay tributes their ancestors on the mountain.
历代多位帝王前来此山祭拜祖先。
4.On the peak of the mountain,you can overlook the whole city.
登上山顶,可以俯瞰整个城市。
5.It used to be a big volcano.
此山过去是个大米山。
6.We can find many fossils in the mountain.
山上可以找到很多化石。
7.You should be careful because the cliff is very steep.
你要小心,悬崖很陡峭。
8.You may take the cable to the top.
你可以乘坐缆车登上山顶。
9.It is famous for getting the best view of sunrise.
这里以登山观日出而闻名。
10.You can climb the mountain along the stone stairs.
你可以沿着石阶登山。
11.This mountain is not fit for snow skiing.
这座山并不适合滑雪。
12.It has the highest peak in the world.
这里有世界最高峰。