服务通常指的是为满足他人需求而提供的行动、利益或价值。它可以是无形的，如咨询、教育、医疗或娱乐服务，也可以是与有形商品相关的，如售后服务。服务质量是企业成功的关键因素之一，它影响顾客满意度和忠诚度。服务管理包括服务设计、交付、评估和改进等方面。
Service - 服务
Customer service - 客户服务
Quality of service - 服务质量
Service industry - 服务业
Professional service - 专业服务
Personal service - 个人服务
After-sales service - 售后服务
Service provider - 服务提供者
Service delivery - 服务交付
Customer satisfaction - 顾客满意度
Service excellence - 服务卓越
Service guarantee - 服务保证
24/7 service - 24小时全天候服务
Service agreement - 服务协议
Customer support - 客户支持
Customer service is a top priority in our company.
客户服务是我们公司的首要任务。
We strive to provide excellent service to all our customers.
我们努力为所有客户提供卓越的服务。
The quality of service can make a significant difference in customer loyalty.
服务质量可以在顾客忠诚度上产生显著差异。
Our after-sales service team is available 24/7 to assist you.
我们的售后服务团队全天候24小时为您提供帮助。
We offer personalized service to meet the unique needs of each client.
我们提供个性化服务以满足每位客户的独特需求。
Service delivery is a critical aspect of our business model.
服务交付是我们商业模式的关键部分。
A service guarantee ensures that customers can trust the quality of the services provided.
服务保证确保顾客可以信赖所提供服务的质量。
Our company prides itself on its high standards of customer support.
我们公司以高标准的客户支持为荣。
English Composition:Service is the backbone of any business, especially in the service industry where the primary product is the service itself. Services can range from simple acts like providing information to complex processes like managing a client's financial portfolio. The goal of any service is to add value to the customer's experience, making their lives easier, more efficient, or simply more enjoyable. Quality of service is paramount. It's what sets a business apart from its competitors and builds a loyal customer base. A business that provides exceptional service is more likely to receive positive word-of-mouth referrals and repeat business. This is why companies invest heavily in training their staff to deliver service excellence. Customer satisfaction is the ultimate measure of service success. Companies often use surveys and feedback mechanisms to assess their service quality and identify areas for improvement. By continuously striving to enhance their service delivery, businesses can foster long-term relationships with their customers and ensure their ongoing success. In the modern world, where technology plays a significant role in our lives, many services have moved online. This shift has made services more accessible to a broader audience but also raised the bar for quality and convenience. Service providers must adapt to these changes and find innovative ways to meet the evolving needs of their customers.
服务是任何企业的核心，特别是在服务业，服务本身就是主要产品。服务可以从提供信息这样的简单行为到像管理客户的财务投资组合这样的复杂过程。任何服务的目标都是为客户的体验增加价值，使他们的生活更轻松、更高效或更愉快。 服务质量至关重要。它可以使企业与竞争对手区别开来，并建立忠实的客户群。提供卓越服务的企业更有可能获得正面的口碑推荐和重复业务。这就是为什么公司在培训员工提供卓越服务上投入巨大。 顾客满意度是衡量服务成功的最终标准。公司经常使用调查和反馈机制来评估他们的服务质量并确定改进领域。通过不断努力提高他们的服务交付，企业可以与顾客建立长期关系，并确保他们的持续成功。 在现代世界，技术在我们的生活中扮演着重要角色，许多服务已经转移到了线上。这种转变使得服务对更广泛的受众更加可及，但也提高了质量和便利性的标准。服务提供者必须适应这些变化，并找到创新的方法来满足顾客不断演变的需求。
❶ 我们没有您要的尺寸。We don't have the size you need.
❷ 等外套到货了，我们会给您打电话。We'll call you when the coat is available.
对话 A: Here is the money. When can I get it? 给你钱。我什么时候能拿到呢？
B: We'll call you when the coat is available. 等外套到货了，我们会给您打电话。
❸ 请问电梯在哪里？Where can I find the elevator?
对话 A: Where can I find the elevator? 请问电梯在哪里？
B: Go straight. And the elevator is behind the cashier desk. 往前走，电梯就在收银台的后面。
❹ 卖鞋的专柜在哪儿呀？Where's the shoe department?
同类表达 Where can I find the shoe department? 我在哪儿能找到卖鞋的专柜？
Where is the shoe department located? 卖鞋的专柜设在哪里？
❺ 你可以去咨询台问一下。You can make inquiries at the information desk.
对话 A: How can I find the cosmetic department? 怎么找到化妆品专柜呢？
B: You can make inquiries at the information desk. 你可以去咨询台问一下。
❻ 有人招呼您了吗？Are you being served?
对话 A: Excuse me, are you being served? I have a very good shopping guide to introduce. 打扰一下，有人招呼您了吗？我有一位非常优秀的导购介绍给您。
B: Oh, I have a guide already. 哦，我已经有导购了。
❼ 有别的颜色吗？Do you have it in other colors?
对话 A: Do you have it in other colors? 有别的颜色吗？
B: For your size, no. 你的尺寸，没有别的颜色了。
❽ 谢谢你提供的信息。Thanks for the information.
对话 A: Excuse me, where can I exchange this hat? 打扰一下。我该去哪儿换帽子？
B: You can return it or exchange it at the hat counter. 您可以在帽子柜台进行退换。
A: Thanks for the information. 谢谢你提供的信息。
❾ 你可以给我看看柜台里那个吗？Can you show me that one in the counter?
❿ 很抱歉给您带来不便。I'm sorry for the inconvenience.