To reduce queues in minsheng 's branches , tellers are being sent for training in hong kong-not to banks but cafes .
为了减少民生银行分支机构内排队等待的人龙,出纳员正被送到香港培训--不是到银行而是咖啡馆。
Atm machines reduce the need for bank tellers , virtual assistants can answer the phone 24 hours a day , and self-service machines are reducing the need for checkout clerks .