More than half of the female butlers at the st. regis osaka are female , while 10 of the 14 butlers at the ritz-carlton phulay bay in thailand are women .
Paul james , global brand leader at st. regis hotels and resorts , estimates that he spends no less than 150 nights a year in hotel rooms . His experience goes well beyond his own company 's brand ; he often checks out the competition by staying at other hotels .