Instead , having the freedom to complain to a friend , what held calls creative kvetching , can be cathartic .
相反,随意向朋友抱怨,就如海德所说的创造性的抱怨,却可以让人发泄。
It 's high time people stopped kvetching about wikipedia , which has long been the best encyclopedia available in english , and started figuring out what it portends instead .
So when you reach out to that kvetching blogger you found online , you 're engaged in customer service as well as pr , market research , marketing , sales , and product development .